Community Corrections Supervisor

Job Summary

Performs professional community supervision and operations programming for adults and juveniles placed under the supervision of the courts. Through evidence-based practices, the employee assists in developing and implementing county and department policies and procedures and provides ongoing case consultation, individual coaching and work direction to Field Probation Officers. Work is performed in an office or in the field as required.

Job Description

ESSENTIAL DUTIES

• Manages operations of the assigned unit: develops service goals and objectives and plans to meet them, determines developmental direction, implements and coordinates programs/services/activities across units/departments/divisions/and agencies. Advises management in the development and implementation of program goals and objectives of the required State Comprehensive Plan and in preparation of the annual budget and report. Tracks and monitors program, budget, and contract/grant data necessary to make informed decisions on programs, contracts, and/or unit's direction. Contacts vendors regarding contract issues. Assesses unit for gaps; develops and implements new programs. 
• Supervises professional probation staff, including, but not limited to, meeting regularly with each employee, conducting unit meetings bi-monthly, assigning and directing job duties, conducting formal administrative case reviews and caseload audits, instructing employees in the performance of their work and providing constructive feedback, taking corrective actions to deal with substandard performance, setting work schedules, setting job-duty expectations, approving leave requests, conducting timely performance evaluations, ensuring appropriate training, rewarding, and disciplining.
• Ensures that office or work unit is operated in compliance with safety standards adopted in the department or division/facility; ensures that employees are trained regarding those standards; monitors employee compliance with established safety practices.
•  Confers with judges, attorneys, and other court personnel regarding specific cases and general application of the law and rules of criminal procedure. Makes recommendations to the court and other jurisdictions on the disposition of clients' cases.
•  Monitors cost-effective use of placement resources and service delivery; supports the department information systems for direct and purchased services, manages referrals and other information flows to ensure that appropriate information is available. Monitors expenditures to ensure that they are within budget.
•  Responsible for supporting an inclusive environment focused on equitable outcomes.
• Interviews job applicants, makes recommendations for candidates to be offered conditional employment, and makes recommendations for final employment status. 
• Participates in interagency service collaboration; represents department at external meetings, committees, and functions. Facilitates and participates in interagency service collaborative and justice system coordinating committees at both the county and state levels. 
• Based upon research and data analysis, applies for grants and, if awarded, monitors grants. 
• Supervises all open cases and services. Evaluates and ensures compliance with mandates through information review of clients' risk level provided by Probation Officers, warrants, apprehension and detention orders, court orders, crime victims, and probation violations. 
• Evaluates and recommends ways to improve case management activities consistent with division mission. Provides case management to a limited number of clients; prepares court reports and appears in court as needed. Reviews and approves staff work products for court reports. 
• Assesses, develops, implements, and monitors federal, state, and county policies, statutes, departmental practices, guidelines, standards, and operating procedures.  Adheres to federal law according to Interstate Commission for Adult Offender Supervision/Interstate Commission for juveniles by implementing policy and monitoring mandates.
•  Intervenes and provides support to others in crisis situations; handles emergency situations regarding cases after hours and weekends as required. 
• Performs supervisory duties as defined in MN Statute 179A.03 Subd. 17.
• Must work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with other employees, supervisors, customers, vendors, and any other person or organization with whom interaction is required to accomplish work and employer goals. 
• Performs other related duties as required or assigned.

MINIMUM QUALIFICATIONS

Requires equivalency of a Bachelor's Degree in Criminology, Corrections, Sociology, or a directly related field and four years of progressively responsible administrative support or office management experience in human services or public administration, which includes data analysis and/or program planning. A Master's Degree in a related field may substitute for three years of the experience.

Certifications/Licensure: The incumbent shall provide a reliable means of transportation and a valid driver's license for the performance of work responsibilities. 

PREFERRED QUALIFICATION(S)

Experience with evidence-based practice and restorative justice are highly desired. One must have exceptional interpersonal skills with an ability to build consensus amid varying perspectives and viewpoints.
 

SUPERVISORY CONTROLS

The employee is under the general direction and supervision of the Community Corrections Director and may provide general direction and supervision to Field Probation Officers and contract/intermittent employees. The employee works independently, uses professional judgment, and has the authority to carry out duties in a manner consistent with good professional judgment and within the accordance with federal law, state statute, Minnesota court rules and procedures, Minnesota Department of Corrections, and Scott County Community Corrections policies and procedures. Work is reviewed through observation, conferences, evaluations, reports, and results obtained. 

The incumbent directs and oversees the work of others; including, program/service planning and delivery, personnel selection, evaluation of work performance, training, and disciplinary activities. Performs supervisory duties as defined in MN Statute 179A.03 Subd. 17.

The incumbent promotes employee professional development and provides coaching and mentoring to others.

CORE COMPETENCIES AND ABILITIES

• Customer Service - Delivers government services in a respectful, responsive, and solution-oriented manner.
• Communication - Is always clear about what we're doing and why we're doing it.
• Collaboration - Works with partners – communities, schools, faith groups, private business, and non-profit agencies – to see that services are not duplicated but rather are complimentary, aligned, and provided by the partners who can deliver the service most effectively.
• Stewardship - Works proactively to make investments, guided by resident input, which will transform lives, communities, and government.
• Empowerment - Works with individuals and families to affirm strengths, develop skills, restore hope, and promote self-reliance.
• Resiliency - Fosters public preparedness and responds when families and communities face health and safety emergencies.
• Innovation - Takes informed risks to deliver services more effectively and learns from successes and failures.
• Knowledge – Knowledge of operation, philosophy, goals, guiding principles, policy, and departmental practices of the Community Corrections program.
• Knowledge of community resources, other correctional programs, the court system, applicable regulations and laws, sentencing guidelines, and the rules of criminal procedure.
• Knowledge of policies and procedures governing other jurisdictions and the Interstate Compact.
• Knowledge of evidence-based correctional theory and practices, including risk assessment, case planning, motivational interviewing, relapse prevention, and cognitive behavioral group work.
• Knowledge of office and field safety policies.
• Knowledge of programs, eligibility, and state and county guidelines for placement and referral.
• Knowledge of staff development and management theory.
• Knowledge of state law affecting Community Corrections.
• Knowledge of county policies, procedures, and labor contracts.
• Abilities – Demonstrates knowledge and understanding of human behavior, cultural diversities, and language barriers to ensure equitable service delivery.
• Ability to speak, present, and interact in public arenas with composure, professionalism, and discretion.
• Ability to use appropriate discretion in dealing with matters of a confidential nature.
• Ability to supervise, coach, motivate, train, and evaluate employees; deal with complex case problems and/or heavy works loads.
• Ability to communicate effectively both orally and in writing.
• Ability to assess data and to produce meaningful statistical and narrative reports, ability to set priorities in order to achieve goals.
• Ability to effectively organize, direct, and supervise the work of employees.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

Typical characteristics of the regular, ongoing work environment of this position requires inside work, occurring both in an office and in the field within clients' places of residence, work, or other non-county location. The position is multi-task oriented and includes periods of stress when balancing the needs/demands of multiple clients. Incumbent may be exposed to various atmospheric conditions such as odors, dusts, pets, poor ventilation, fumes, etc. when working in clients' residences. During the course of work, incumbents may at risk for exposure to bodily fluids and the blood borne issues associated with them. Incumbents may be required to transport clients in their personal vehicle. Work may also involve physical contact with clients to restrain or subdue them when their behavior is out of control or threatening to others. Some evening or weekend hours may be required.

Physical activities include sedentary to light work: Reaching, sitting, standing, walking, pushing, lifting, pulling, fingering, grasping, feeling, stooping, talking, hearing, seeing, and repetitive motions. Lifts and/or navigates up to 35 pounds on a routine basis in handling files and equipment necessary for performing the essential duties of the job.

SELECTION PROCESS

Selection for this position will be based on a minimum qualifications screening and rating of training and experience. Top candidates will be forwarded to hiring manager or supervisor for consideration for interview and/or additional assessments. Final selection will include a background check and approval by the County Board.