Library Coordinator - Adult or Youth Services

Job Summary

Responsible for the coordination of one or more public service functional areas. Provides leadership, budget oversight, staff development, and work direction in the functional area(s) to all Library staff. Works closely with the Library Leadership Team to ensure all operational objectives of the functional area(s) are aligned with Library and county priorities and to create a clear vision for service enhancement. Actively pursues opportunities for outreach and collaboration with community partners.

Job Description

Works with Library Management Team to integrate ideas and projects into a clear vision for service enhancement. Supports the Learning & Outreach Manager and staff in the determination and advancement of Learning and Outreach priorities.

 

Markets and promotes functional area services to the public. Creates web content, provides tours, creates promotional brochures, and performs related public relations activities. Plans, coordinates, and/or presents county-wide programs for children, teens, adults, and seniors at all libraries and in the community. Maintains and analyzes statistical reports. 



Seeks out possibilities for outreach and initiates relationships with new partners, particularly in underrepresented communities or demographics. Helps partners see opportunities for involvement as they become familiar with Library services and the county strategic plan.

 

Develops and maintains the collection of books, databases, and other resources in functional area(s). Manages Library materials budget and ensures fiscal control in functional area(s).

 

Serves as leader and coordinates planning for assigned functional area(s). Directs the work of staff, interns, and volunteers in performance of department-related duties. Advises, trains, and updates staff on topics appropriate to the department; directs staff; trains newly hired librarians. 



Acts as a specialized/professional resource to customers who require specialized information or assistance, connecting them with appropriate resources and helping them with in-depth information questions.

 

Represents the Library on various committees and teams as directed; attends conferences as required or assigned – brings back information to share and implement best practices. Represents the library at agency-wide and community meetings; serves as a liaison to community groups. 



Acts as resource in resolving complaints specific to department. Refers complaints and disputes to supervisor and/or Library Director as appropriate. 



Works the hours and/or shifts assigned and begins and ends work on time. 



Performs other duties as assigned.

Minimum Qualifications
Requires equivalency of a Bachelor's Degree and two years of progressively responsible, broad-based adult library experience. Must possess a valid driver's license. The incumbent shall provide a reliable means of transportation for the performance of work responsibilities.

Supervisory Controls
The employee is under general guidance and direction from the Learning and Outreach Manager. The employee exercises independent judgment in planning schedules to meet demands and setting priorities. Work is checked through periodic reports and conferences.

Core Competencies and Abilities
Customer Service - Delivers government services in a respectful, responsive, and solution-oriented manner.

Communication - Is always clear about what we're doing and why we're doing it.

Collaboration - Works with partners – communities, schools, faith groups, private business, and non-profit agencies – to see that services are not duplicated but rather are complimentary, aligned, and provided by the partners who can deliver the service most effectively.

Stewardship - Works proactively to make investments, guided by resident input, which will transform lives, communities, and government.

Empowerment - Works with individuals and families to affirm strengths, develop skills, restore hope, and promote self-reliance.

Resiliency - Fosters public preparedness and responds when families and communities face health and safety emergencies.

Innovation - Takes informed risks to deliver services more effectively and learns from successes and failures.

Knowledge – Knowledge of library principles, methods, materials, and practices. 



Knowledge of reader interests and of book titles and authors. 



Knowledge of county strategies, policies, and procedures.

 

Knowledge of library programming best practices and trends.

 

Knowledge of survey and evaluation techniques and design.

Knowledge of Scott County communities, businesses, non-profit, and faith-based organizations.

 

Knowledge of community service programs administered by the county, other public agencies, and private organizations. 



Abilities – Ability to communicate effectively verbally and in writing. 



Ability to plan, organize, assign, and supervise the work of others. 



Ability to establish and maintain effective working relationships with employees, peers, and the general public. 



Ability to explain library policy and procedures to the general public and employees. 



Ability to meet recognized community needs. 



Ability to speak, present, and interact in public arenas with composure, professionalism, and discretion. 



Ability to use MS Office software and other software and technology tools for the performance of essential duties. 



Ability to use appropriate discretion in dealing with matters of a confidential nature.

 

Ability to effectively manage and coordinate projects from planning to implementation

 

Ability to effectively collaborate with others to accomplish service delivery and goals.

 

Ability to communicate effectively with community groups to educate, generate awareness, and stimulate information gathering and involvement.

Work Environment and Physical Demands
Typical characteristics of the regular, ongoing work environment of this position requires inside work, split between an office and library setting. As a public gathering place, the library has a diverse customer base and is multi-task oriented in the services it both offers and has requested of it. The position is multi-task oriented and includes periods of stress when balancing multiple and varied needs/demands of services. 

Physical activities include sedentary to light work: Reaching, sitting, standing, walking, pushing, lifting, pulling, fingering, grasping, feeling, stooping, talking, hearing, seeing, and repetitive motions. Lifts and/or navigates up to 35 pounds on a routine basis in handling files and equipment necessary for performing the essential duties of the job.